Privacy Policy

This Privacy Policy describes how we collect, use, and protect the personal information of individuals who visit and make purchases from our website (the “Site”). By using the Site, you agree to the practices outlined in this policy.

1. Information We Collect

• Personal Information: Name, email address, shipping and billing addresses, phone number.
• Identification Documents: For legal compliance and verification, we collect images of government-issued identification to verify age (for ammunition sales) and documents proving law enforcement or military status. We ask customers to redact any sensitive data we do not require (e.g., SSN).
• Order and Payment Information: Order details are managed via BigCommerce. Payment details are processed through Authorize.net and captured securely via iframe; we do not store or have access to full credit card data.

2. How We Use Your Information

• To fulfill orders and deliver products.
• To verify legal eligibility for purchasing firearms or ammunition.
• To provide customer support and communicate with you.
• To comply with applicable legal and regulatory obligations.

3. How We Receive Identification Documents

Customers are required to email identification and qualification documents to us. We strongly recommend redacting sensitive information not required for verification. These documents are stored securely and only accessed by authorized personnel for verification purposes.

4. Third-Party Services

We utilize trusted third-party platforms:

• BigCommerce: Used for product catalog, checkout, and order management. The checkout page is hosted on BigCommerce’s secure servers.
• Authorize.net: Used for secure payment processing. Payment card data is collected and processed via iframe to ensure PCI compliance.
• Email: We use standard secure email channels to receive qualification documents. However, we advise against sending unredacted sensitive information.

5. Data Security

We implement standard industry practices to protect your data, including encryption, access controls, and secure storage.

6. Data Retention

We retain personal and verification data only for as long as necessary to comply with legal obligations and fulfill the purpose for which it was collected.

7. Your Rights and Choices

You may request access to or deletion of your personal information by contacting us. Certain legal obligations may prevent immediate deletion of some data (e.g., firearms transaction records).

8. Cookies and Tracking

We only use cookies that are strictly necessary for the operation and security of our website. These essential cookies enable core functionality such as page navigation, secure login, and shopping cart management. The site cannot function properly without these cookies.

We do not use cookies for analytics, advertising, or user tracking beyond what is required to operate the site.

9. Information Sharing

We employ and contract with individuals and organizations that perform tasks on our behalf and under our direction (“Agents”). In order to provide products or services to you, we may need to share your personal information with these Agents. Unless otherwise stated, our Agents are not authorized to use the information we share with them for any purpose other than to assist us in operating our business.

You consent to our sharing of your personal information with our Agents for these limited purposes.

We may also buy or sell assets as part of our business strategy. In such transactions, customer information is typically one of the transferred business assets. Additionally, in the event that we are acquired, enter bankruptcy, or undergo another change in ownership or corporate structure, your personal information may be transferred to a third party as part of the business assets. You acknowledge that such transfers may occur and that any successor or acquirer may continue to use your personal information as described in this policy.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the site indicates your acceptance of the changes.

11. Contact Us

If you have questions or concerns about this policy or your data, please contact us at:

Email: sales@ssdinternationalinc.com